How Oztel Group Achieved Triple ISO Certification to Join the NSW Government Construction Scheme
Introduction
In today’s construction sector, ISO certification is a non-negotiable requirement for companies aiming to secure government contracts. Without it, even experienced contractors can miss out on multi-million-dollar opportunities.
Oztel Group, a well-established construction company in New South Wales, wanted to expand into government-funded projects but faced one major hurdle: they needed to achieve ISO 9001 (Quality), ISO 45001 (Work Health & Safety), and ISO 14001 (Environmental Management) to qualify for the NSW Government Construction Scheme.
Partnering with Optimax Consultancy, Oztel was guided through the process by Lead Consultant Anas Alwahwah and ISO Consultant Sam Molla. Together, the Optimax team delivered a streamlined, integrated management system that not only achieved certification but also set Oztel up for long-term operational excellence.
The Challenge
Before engaging Optimax Consultancy, Oztel Group faced several challenges:
-
They had no formalised management system that aligned with ISO requirements.
-
The team needed to demonstrate compliance across quality, safety, and environment simultaneously.
-
Their goal was time-sensitive: gaining admission into the NSW Government Construction Scheme to compete for government tenders.
Without ISO certification, Oztel risked being locked out of high-value opportunities in the government and tier-1 construction markets.
Our Approach
The Optimax Consultancy team — led by Anas Alwahwah (Lead Consultant) and supported by Sam Molla (ISO Consultant) — applied a structured methodology tailored to Oztel’s needs:
-
Gap Analysis
-
Reviewed Oztel’s current operations against ISO 9001, ISO 45001, and ISO 14001 standards.
-
Identified compliance gaps and opportunities for improvement.
-
-
Integrated Management System Design
-
Developed one streamlined system covering quality, safety, and environmental processes.
-
Created practical procedures, policies, and registers aligned to construction operations.
-
-
Staff Training & Engagement
-
Conducted targeted workshops and toolbox talks to ensure buy-in at all levels.
-
Built internal capability to maintain compliance post-certification.
-
-
Internal Audit & Management Review
-
Simulated external audit conditions to prepare Oztel’s team.
-
Ensured leadership was confident in demonstrating compliance.
-
-
Certification Support
-
Coordinated with the external certification body.
-
Guided Oztel through audit evidence requirements and corrective actions.
-
The Outcome
With Optimax’s support, Oztel Group achieved outstanding results:
-
Triple ISO Certification: Successfully certified to ISO 9001, ISO 45001, and ISO 14001.
-
Government Scheme Admission: Approved for the NSW Government Construction Scheme, unlocking access to lucrative tenders.
-
Enhanced Operations: Stronger quality control, improved WHS practices, and robust environmental systems.
-
Competitive Advantage: Recognition as a certified and reliable partner for government and tier-1 projects.
Key Takeaways for SMEs
This project highlights several lessons for SMEs in construction and related industries:
-
Certification is a gateway — ISO standards are often mandatory for government and large-scale contracts.
-
An integrated system saves time and cost — managing quality, safety, and environment together streamlines compliance.
-
Expert guidance matters — with consultants like Anas Alwahwah and Sam Molla, SMEs can achieve certification faster and with less disruption.
Call-to-Action
At Optimax Consultancy, we specialise in guiding SMEs through the ISO certification process — quickly, effectively, and affordably. Our proven methods and expert consultants help businesses like Oztel Group unlock bigger opportunities through compliance and certification.
👉 Ready to qualify for the NSW Government Construction Scheme or secure your next tender?
Book a free consultation today with Optimax Consultancy:
(02) 9188 7767
info@optimaxconsultancy.com.au
