Privacy Policy

Optimax Consultancy (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website https://optimaxconsultancy.com.au or engage with our services.

By using our website or services, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide when you:

Contact us for inquiries, sales, or support.
Complete forms on our website or subscribe to our newsletter.
Engage our consultancy services or make a purchase.
Participate in surveys or promotions.

The information we may collect includes:

Personal Information: Name, email address, phone number, business details, mailing address.
Website Usage Data: IP address, browser type, device information, pages visited, time spent on pages, referring website.
Other Voluntarily Provided Information: Any details shared via emails, surveys, or consultations.

2. How We Use Your Information

We may use your personal information to:

Provide and improve our consultancy services.
Process transactions and respond to inquiries.
Enhance customer service and website experience.
Send updates, newsletters, and promotional materials (you may opt out at any time).
Comply with legal obligations.

Your email address and personal information will remain confidential and will not be sold, rented, or shared with third parties without your consent.

3. How Do You Provide Consent?

By completing forms on our website or engaging with our services, you acknowledge and consent to the collection and use of your information.

If a form does not include an explicit opt-in checkbox for marketing communications, you may be automatically added to our mailing list for industry updates, blogs, and promotions.

4. How Can You Withdraw Your Consent?

You may withdraw your consent at any time by:

Clicking the ‘Unsubscribe’ link in our emails.
Contacting us at info@optimaxconsultancy.com.au.

Once you withdraw consent, we will stop processing your personal data, except as required by law.

5. Cookies & Tracking Technologies

We may use cookies and similar tracking technologies to enhance your browsing experience and analyze website performance.

Cookies may be used to:

Recognize returning visitors.
Track website performance and user behavior.
Display relevant advertisements via platforms like Google, Facebook, and LinkedIn.

You can manage or disable cookies via your browser settings. For more details, visit https://www.allaboutcookies.org/manage-cookies/.

Opting Out of Targeted Ads

You may opt out of targeted advertising through the Digital Advertising Alliance’s Opt-Out Page:
https://optout.aboutads.info/

6. Web Analytics & Performance Monitoring

We use third-party analytics tools (such as Google Analytics) to track website performance and user engagement. These tools collect non-personal data and do not identify individuals.

7. Data Security & Breach Response

We implement strict security measures to protect your personal information. However, no online transmission is 100% secure.

If we suspect a data breach that could cause serious harm, we will promptly notify affected individuals and report the breach to the Office of the Australian Information Commissioner (OAIC) as required under the Notifiable Data Breach (NDB) Scheme.

8. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies before sharing personal information.

9. Your Rights & Choices

Under Australian privacy laws, you have the right to:

Access the personal data we hold about you.
Request corrections to inaccurate or incomplete information.
Request deletion of your personal data (subject to legal obligations).
Opt out of marketing communications at any time.

To exercise these rights, please contact info@optimaxconsultancy.com.au.

10. Updates to This Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page, and material updates will be communicated via email.

11. Contact Us

For privacy-related inquiries or to request access to your information, please contact:

Optimax Consultancy
Email: info@optimaxconsultancy.com.au
Website: https://optimaxconsultancy.com.au